Product design, research, code

Connecting millions to government services safely and securely offers the public secure and private online access to participating government programs. With one account, users can sign in to multiple government agencies. Our goal is to make managing federal benefits, services and applications easier and more secure. Read more →

Design Systems Open Source Frontend Design

A design system good enough for government work

The U.S. Web Design system was started as a set of design principles and visual style guide for U.S. government websites. Since its inception it has grown into a full-fledged design system and component library that has gone on to power billions of page views in just a few years. Read more →

Design Systems Open Source Frontend Design Research

Regulators, mount up

eRegulations (eRegs) is a web-based application that makes regulations easier to find, read, and understand. In the summer of 2015 we worked with the Environmental Protection Bureau to pilot a tool that would allow users to comment on proposed regulation changes. Read more →

Open Source Frontend Design Research Workshop

Data design guidelines for the modern web

In late 2017, a team inside the Census bureau came to 18F looking for guidance in establishing modern data visualization guidelines. We worked with the team to create the foundations of a new set of data design standards to be used across Census interactive data products. Read more →

Open Source Frontend Design Research Data Design Data Visualization

How do we reach these kids?

In 2013, Edmodo was growing fast. Not only did we double the size of our user base in a year’s time, we also doubled our headcount. Our product development process was changing and I wanted to make sure everyone felt empowered to make meaningful user-centered design decisions. Read more →

Workshop Presentation

Someone call a doctor!

At Analyte Health, I had the privilege to see the customer service team grow from two individuals to over 30. I designed and implemented a scalable system that could handle the increased customer demand and additional service offerings. Read more →

Service Design