Resume

Designed Deno Deploy, Deno Sandbox, and JSR, the JavaScript Registry

• Managed an internationally distributed team of 9 product designers, including 2 design managers, responsible for the design direction of the Cloudflare Developer Platform (Workers, R2, Pages, etc.) and emerging products.
• Lead the design management team through exercises to redesign the product design hiring process to reduce bias in talent evaluation, create better onboarding experiences, and build a more transparent process for candidates.
• Worked with product and engineering leadership to build organizational growth plans and establish design hiring goals.
• Introduced new ways for designers to participate in code reviews and collaborate on the final stages of shipping well-polished interfaces to production.

• Served as UX Design Lead to 10+ members of the distributed 18F design team for more than 3 years, holding weekly 1-1s and coaching them through project and career challenges.
• Lead the user experience design and developer experience for the U.S. Web Design System team — a government-wide design system — building new components, writing usage guidelines, establishing a scalable governance process, and providing developer community support.
• Co-wrote the 18F UX Guide to help onboard new designers onto the 18F design team and prepare agency partners to work with our designer team.
• Lead the user experience design for Login.gov while we designed a process for handling remote identity proofing and began to offer additional multi-factor authentication methods to tens of millions of users.

• Designed and built interactive prototypes of a new customer-facing dashboard for managing push messages sent across all mobile platforms using HTML, CSS, and Javascript.
• Studied the legacy user dashboard through a series of moderated usability testing sessions to uncover usability pitfalls and inform product development.

• Managed a team of 7 user experience designers, researchers, product designers and brand designers — responsible for handling resource allocation, helping with career development, and project scoping.
• Spread design thinking through the Edmodo organization with a series of interactive workshops, talks, and activities designed to showcase a user-centered design process.
• Introduced user field interviews, usability testing, and journaling exercises into the design process to make more informed product decisions.
• Oversaw the design direction of the core Edmodo platform, a tool for teachers to remotely collaborate with the students in their classroom and the broader teacher community.

• Managed the first build-out of a remote user testing participant recruiting platform through the TaskRabbit API, becoming one of TaskRabbit's API launch partners in early 2012.
• Designed and built a tool to conduct remote unmoderated user tests through online survey panelist providers using the OpenHallway screen recorder API.
• Managed the development of a tool for conducting emotion analysis and gaze estimation on webcam-based remote user testing.

• Designed, implemented, and managed a cloud-based interactive voice response system built to facilitate doctor/patient interaction and customer service inquiries for a nationwide medical practice.

• Study Abroad - IT in Emerging Countries, Case of Brazil
• Conducted research to evaluate national IT readiness for the country of Brazil through meetings with enterprise organizations, startup incubators, and outsourced IT consulting firms.

Taught kids how to code and created open-source lesson plans.